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Portfolio

My work

Projects that generate value

Each project tells a story of challenges overcome and results achieved. Explore how I've helped businesses reach their goals.

AI workflow automation
AI & efficiency

AI workflow automation

Strategic consulting on AI integration for operational efficiency

The challenge

Startups and SMEs lacked clear strategy on where and how to integrate AI effectively. Many had repetitive workflows killing productivity, high operational costs, and limited resources to evaluate AI solutions properly.

The solution

Conducted strategic audits identifying high-ROI automation opportunities. Implemented multi-model AI orchestration combining Claude API for context understanding, GPT-4/5 for deterministic outputs, and Eleven Labs voice synthesis for customer-facing interactions. Developed agentic chatbots with rule-based + agentic hybrid architecture, featuring persistent multi-turn memory, fallback logic for edge cases, and dynamic tool routing across 4 parallel workflows: customer service automation, internal operations optimization, lead generation, and content generation. Designed end-to-end monitoring for cost governance and latency control. Provided ongoing optimization to maximize cost savings and efficiency gains.

Average cost reduction: -61% ↓ (manpower hours)
4 parallel orchestrated workflows
10+ hours weekly saved per workflow
Improved automation ROI ↑
Customer service response time: -73% ↓
Internal ops processing time: -65% ↓
Timeline: Ongoing consulting engagement
Enterprise SaaS team optimization
Product strategy & leadership

Enterprise SaaS team optimization

Increased team productivity by 40% through AI-augmented roadmap management and Agile leadership

The challenge

Enterprise SaaS platform lacked clarity between business priorities and technical execution. Cross-functional teams were misaligned, roadmap prioritization was reactive, and time-to-market for critical features was unpredictable, impacting customer retention and revenue.

The solution

Implemented strategic roadmap prioritization framework augmented by AI decision-making. Used Claude for multi-scenario modeling to predict feature impact on revenue, churn, and customer segments. Applied GPT-based impact scoring to evaluate each feature candidate across 8+ dimensions (revenue potential, technical complexity, market demand, team capacity). Led cross-functional Agile teams with optimized ceremony structure. Established clear metrics and stakeholder communication to ensure every release had measurable business impact. AI augmentation accounted for 33% of productivity gains, eliminating subjective prioritization delays and enabling data-driven trade-off analysis. Built internal BPM orchestration using n8n integrating Gemini AI chatbot for intelligent ticket triage, automated Jira ticket creation with context-aware field mapping, and customer email notifications with dynamic content. This workflow reduced internal ticket processing time by 67% and improved first-response SLA compliance to 96%.

Productivity: +40% ↑ (33% attributed to AI decision augmentation)
Accelerated time-to-market: -28% ↓
Consistent delivery cadence (sprint predictability +42% ↑)
Revenue impact: +19% ↑ (features aligned to revenue drivers)
Churn rate: -15% ↓ (prioritized retention features)
Internal ticket processing time: -67% ↓ (n8n + Gemini orchestration)
First-response SLA compliance: 96%
Timeline: 3+ years with ongoing optimization
Legacy platform modernization
Software architecture

Legacy platform modernization

Redesigned and modernized legacy system into scalable, resilient architecture with AI-driven code analysis and refactoring

The challenge

Risk management platform suffered from legacy monolithic architecture, causing slow deployment cycles, difficult maintenance, and inability to scale. Technical debt was accumulating, and the team struggled with outdated development practices that hindered innovation.

The solution

Led complete architectural redesign transitioning from legacy monolith to modern, modular system. Deployed AI code analysis using Sixth AI for codebase comprehension, GitHub Copilot for automated refactoring patterns, and Gemini Agent for multi-step architectural transformation. AI tools identified 2,847 refactoring opportunities, generated 850+ unit tests capturing legacy business rules, and automated mechanical code edits across 180K+ lines of code. Achieved 80% faster refactoring velocity and 60% fewer bugs in migration through AI-assisted test coverage. Established new technical standards and best practices post-migration. Guided technical team through incremental migration while maintaining business continuity and service reliability.

Modern scalable architecture (microservices-based)
Improved deployment velocity: 3x ↑
Reduced technical debt: 80% faster ↑
Migration bugs: -60% ↓ (vs. traditional approach)
2,847 refactoring opportunities identified by AI
850+ automated unit tests generated
180K+ lines successfully refactored
Test coverage: 90% ↑ (up from 12%)
Runtime errors post-deployment: -47% ↓
Timeline: 4 months from planning to implementation
Healthcare mission-critical platform
Government & compliance

Healthcare mission-critical platform

Ministry of Health data management platform handling mission-critical healthcare operations

The challenge

Ministry of Health required a complex data management platform to aggregate, secure, and manage sensitive healthcare information across multiple regional agencies. Project complexity involved strict regulatory compliance, data privacy standards, multiple government stakeholders, and zero tolerance for failures.

The solution

Led end-to-end platform development translating intricate regulatory requirements into scalable technical architecture. Managed stakeholder alignment across Ministry officials, partner firms (Accenture), and technical teams. Implemented rigorous compliance frameworks while maintaining delivery velocity and system reliability.

Mission-critical reliability
Full regulatory compliance
Multi-stakeholder alignment
Timeline: Multi-year mission-critical initiative
Full-stack project lifecycle
End-to-end execution

Full-stack project lifecycle

Complete system ownership managing PM and Developer roles simultaneously

The challenge

B2B client required ownership of complete digital system spanning scope definition, technical architecture, development, and deployment. Needed single point of accountability for both strategic vision and technical execution to ensure alignment between business needs and delivered solution.

The solution

Took dual PM and Developer role, managing scope definition, risk assessment, team coordination, and technical implementation. Maintained continuous alignment with client operational needs while ensuring technical quality and timely delivery. Demonstrated integrated ownership across full product lifecycle from conception to go-live.

End-to-end ownership
Client operational alignment
Technical quality maintained
Timeline: Complete lifecycle from concept to deployment
Environmental compliance platform
Regulatory & monitoring

Environmental compliance platform

Regional government platform for environmental compliance and regulatory monitoring

The challenge

Regional government needed unified system to monitor pesticide compliance, environmental data, and regulatory requirements across multiple jurisdictions. Complex regulatory landscape, data privacy concerns, and multiple stakeholders made implementation challenging.

The solution

Developed comprehensive compliance and monitoring platform translating complex environmental regulations into technical requirements. Integrated data aggregation from multiple sources, built regulatory reporting systems, and ensured full compliance with environmental standards while maintaining usability for regional staff.

Full regulatory coverage
Multi-source data integration
Compliance automation
Timeline: Multi-year regulatory initiative
Financial calculation engine
Complex business logic

Financial calculation engine

Inheritance succession calculation and reporting system for postal services

The challenge

Needed to build complex financial calculation system for inheritance succession calculations with comprehensive reporting. Required high accuracy, complex business rules, and ability to generate detailed reports for end-users.

The solution

Built sophisticated calculation engine handling intricate inheritance succession logic. Implemented comprehensive validation systems to ensure accuracy. Created reporting framework generating detailed, auditable reports. Ensured system reliability and performance under complex computational loads.

Complex calculation accuracy
Comprehensive reporting
High-performance engine
Timeline: Full development and testing cycle

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Federico Pannisco - Via Chatillon 15, Genzano di Roma, 00045

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